PRIVACY POLICY


Like all shopping websites, we collect personal information from you when you shop with Eden Celebrations.  We also take the privacy of our customers seriously and this policy sets out how Eden Celebrations uses and protects any information that you give when using this website.

The information we ask for is:  

  • Your name – so we know what to call you.
  • Your delivery address - so we know where to send your order.
  • Your email address - so we can contact you regarding your order. Your email address will not be shared with any third parties other than the shipping provider for your order.
  • Other information relevant to customer surveys and/or offers such as preferences and interests

This information is used to give you an enjoyable and efficient shopping experience, to keep you posted on your delivery and occasionally, to inform you of promotions or special offers.  From time to time, we may also use your email to contact you for market research purposes.

You may access and correct your personal information and privacy preferences by contacting us via email at hello@edencelebrations.com

MAILING LIST

If you choose to join our mailing list, we do share your information with trusted third parties such as MailChimp, our mailing list provider. These trusted third parties agree to keep this information confidential. Your personal information will never be shared or sold to third parties. To remove yourself from our mailing list, you can always click on unsubscribe from a newsletter. 

COOKIES

The term “cookies” refers to tiny bits of computer code, that a website sends to your computer’s hard drive while you are viewing the site.  As a website visitor, small amounts of data are stored on your computer, which help us improve our site and make it easier for you to use. We may send cookies to your computer in order to uniquely identify your browser and improve your shopping experience. We do not use cookies to save passwords, credit card numbers or other sensitive information.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the site may not work properly or at all. 

WEB ANALYTICS

Our web analytics provider helps us assess visitation to our website by placing small pixel tags and cookies on our site. We use this type of information to administer the site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site. We do not share this information with any third parties.

SECURE SHOPPING

We are committed to ensuring that your information is secure. If you make an order, the transaction will be processed by Braintree and your payment information will not be shared with us. Braintree uses the latest secure server SSL technology and encryption to protect your information to the highest possible standard. 

It is important to note that we will never ask for sensitive information via email which is not encrypted and therefore not considered a secure means of transmitting credit card numbers.

THIRD PARTY LINKS

The site may contain links to other websites of interest. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our site. Other websites accessible through Eden Celebrations via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties.

UPDATING YOUR INFORMATION

We may change our Privacy Policy from time-to-time. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy.  If you have questions about our privacy policy, please email us at hello@edencelebrations.com

1st July 2016